您好，建议您将手机的连接电脑，然后长按电源键将机器关机，然后保证有电的前提下，长按电源键7~15秒试试，如果不可以：MX2:长按 音量加键 电源键7~15秒直到进入操作界面，勾选清除数据，观察是否可以恢复正常。注意：此操作会清除联系人、短信...
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